Shipping policy
Processing time
Orders are processed and shipped within 1–2 business days. Orders placed on weekends or holidays are processed the next business day.
Shipping rates (United States)
- Free US shipping on orders of $63 or more (after discounts).
- Economy: $4.90 for orders up to 5 lb, or $19.90 for orders over 5 lb.
- Standard: $6.90 for orders up to 1 lb, or $9.90 for orders from 1 to 5 lb.
Each candle weighs about 1.5 lb packed. Your exact rate is shown at checkout.
Delivery times
Delivery within the contiguous US usually takes 3–7 business days after your order ships. Orders to Alaska and Hawaii take longer.
Where we ship
We currently ship within the United States, to all 50 states.
Tracking
Once your order ships, you'll get a confirmation email with a tracking number. Tracking updates can take up to 24 hours to appear after the carrier picks up your package.
Lost or delayed packages
If your package hasn't moved in 10 or more business days, email hello@sweetwickcandles.com and we'll open a trace with the carrier and make it right.
Address changes
Please double-check your shipping address before placing your order. We can update it if your order hasn't shipped yet; email us right away.
Questions?
Email hello@sweetwickcandles.com or call (216) 331-9940.